FAQ

We offer a variety of different storage units to fit your needs, so prices vary. Check out pricing and availability by clicking “Rent now”.

As long or as short as you want, the only minimum we have is 1 month. After that first month it is just month to month.

You sure can, but we do not pro rate, you would still pay for the full month.

Yes. You have the ability to move in any day of the month as your charge will be prorated upon move in. To avoid late charges pay on the 1st of the month. Move in on the 12th, your rent is pro rated and due on the 1st of every month.

EZ Storage has 2 facilities, conveniently located in the Castlegar and Trail.

No! You can use any lock you want, we don’t make you buy a specialized lock and is only offered for convenience.

We will transfer you to the new unit you need and transfer over your payments already made to the new locker free of charge. You can go up or down in size and your monthly payments will be automatically adjusted to the new rate.

We just need some picture ID and payment for your first month. Payments can be made online for your convenience.

All we need is 14 days notice before your due date, you can come in and fill out one of our move out papers or send us an email. We just need some paper work saying you would like to leave.

Not at all! We are happy you need to stay longer as we hate to see you go, even if you are scheduled to move out! You can stay as long as you want, but you will of course have to pay for the next month’s rent.

You can access your unit or space 7 days a week between 6am – 9 pm.

24 hour access is available – Contact our manager for details.

Our website makes it easy for you to manage all your payments online at any time. 

Your property is our number one priority. We take the security of our storage facility seriously, and our SSL secure website protects your personal information.

We have 24/7 high-definition video surveillance with passcode protected gates so your belongings are stored safely and securely. 

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